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Conversational AI and Chatbots Becoming A Staple of the Healthcare Industry

conversational AIChatbots have been launched in several fields, ranging from online stores to the food delivery sector. The healthcare industry is among one of them where chatbots are being introduced for customer service. Conversational AI and  chatbots are becoming a staple in the healthcare industry with an increase in the number of providers using chatbots for communication between medical professionals and patients or individual clients.

 

What are Conversational AI and AI-Powered Chatbots?

Conversational AI is a computer program that can have a conversation with humans. It can understand natural language and respond in a way that is similar to how a human would. They are used for various purposes, mainly to engage with users and assist them. They can be deployed on websites and mobile apps and can help the users by answering questions and providing sound recommendations.

 

How Do AI Chatbots Work?

Chatbots are powered by AI and work on a simple principle. They are trained to understand the user’s input, identify the intent of the user, and then reply helpfully. The chatbot also keeps track of all the previous conversations with the user for reference. This helps it provide better support and recommendations to the user.

 

Why is Conversational AI Important?

Conversational AI has several benefits for individuals, businesses, society, and the environment. Some of these benefits include:

 

1) Reduces Human Effort

This technology allows companies to cut costs, free up human resources and reduce efforts, especially with routine tasks. Using chatbots can reduce the number of staff members needed to handle customer support, which helps businesses save money.

 

2) Increases Efficiency

Conversational AI helps process information faster compared to using humans for data processing. Data input is also more accurate because of this technology’s ability to accurately recognize keywords and commands.

 

3) Businesses can Know their Customers on a Deeper Level

Conversational AI enables businesses to see into their customers’ behavioral patterns and tastes through the data they input on the chatbots. They can use this information for providing better customer service and improve business strategy and marketing campaigns.

 

4) Easier Access to Services and Information

A chatbot can provide users with information in a faster and easier way compared to traditional search engines. Chatbots interactively provide information, allowing individuals to ask questions and get early access to knowledge.

 

5) Provides Assistance in Times of Disaster

During times of crisis, such as natural disasters, chatbots can be used to provide information and support to individuals who need it. They can help in the coordination of rescue efforts and provide updates on the situation.

 

How are Conversational AI and Chatbots Used in the Healthcare Industry?

There are various ways in which conversational AI and chatbots are used in the healthcare industry.

 

1) For Communication between Patients and Doctors

One of the most common uses of chatbots in healthcare is for communication between patients and doctors. This helps to make the process of finding and getting appointments easier, freeing up office hours for doctors to concentrate on patients.

 

2) For Payment Verification

It is becoming increasingly common to use chatbots as a form of payment verification before allowing patients to access their medical records. This helps validate if their insurance coverage is correct, which saves time and effort when trying to process payments.

 

3) For Prescription Management

Chatbots are also being used for prescription management, where they can remind patients when to take their medication and provide dosage instructions. This helps reduce the chances of patients forgetting to take their medication or accidentally taking too much.

 

4) To Coordinate Rescue Efforts

Yes, chatbots can even come in handy to coordinate rescue efforts during a natural disaster. They can help in the collection of data and the distribution of information to those who need it.

 

5) To Gather Medical Data

Lastly, you can gather medical data from patients for research purposes with chatbots. This helps to speed up the process of data collection and allows for more accurate results.

 

Future of Conversational AI in Healthcare

The use of conversational AI and chatbots is becoming a staple in the healthcare industry. They offer several benefits for individuals, businesses, and society as a whole. With their ability to improve communication, coordination, payment verification, and data gathering, there is no doubt that these technologies will continue to play an important role in the healthcare sector.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

Importance of Considering SEO While Developing Your Website or App

SEOIn the past few years, the increase in the use of mobile devices to access internet content has been a development that has caught many brands by surprise. The change in consumer behavior has led to a paradigm shift in how businesses communicate and engage with their target audiences. If you want your business to thrive through this digital transformation, then you must have a mobile-friendly website or app.

However, simply having a mobile presence is not enough. To be successful in this new environment, you also need to optimize your content for search engines. This is where SEO comes into play. By optimizing your website or app for search engines, you can ensure that your target audience can easily find you amid the clutter of content being published daily.

Some think that SEO is no longer relevant in today’s digital world, but this couldn’t be further from the truth. Search engines still play a crucial role when it comes to finding relevant information on any topic. This begs the question: how important is it to have SEO as a part of your marketing strategy?

 

What is Mobile SEO?

Before we answer that question, let’s first take a look at what mobile SEO is. Mobile SEO is the process of optimizing a website or app for search engines to improve its visibility and ranking in mobile search results. Just as with traditional SEO, there are many factors that go into mobile SEO, such as title tags, meta descriptions, header tags, and content. However, there are also a few factors that are specific to mobile SEO, such as the use of responsive design, local SEO, and app indexing.

 

Other Ways SEO Differs Between Mobile Devices and Desktop

When optimizing your website or app for search, you need to take into consideration that the way people access content on mobile devices is different from the way they do so through desktop computers. For example, when using a mobile device, users are likely looking for quick answers to their questions without having to wade through multiple paragraphs of text. Also, the use of keywords and other search engine optimization techniques may differ on mobile devices due to the smaller screen size. It is important to keep these points in mind for mobile SEO optimization.

 

Difference Between On or Off-page SEO

SEO can encompass several different techniques, both on and off-page. On-page SEO refers to the technical aspects of optimizing your website for search engines, such as structuring your site’s HTML code, adding meta tags, etc. Off-page optimization refers to activities that you do outside of your website or app but still have an impact on your search ranking. A few examples of off-page SEO are obtaining backlinks (linked to your site), participating in social media, and optimizing for local searches.

 

SEO Practices To Use Before Product Launch

If you have an upcoming product launch, there are some SEO practices that you can do to get a jump start on your competition.

 

#1 – Research Keywords

One of the most important aspects of SEO is identifying the right keywords to target. Doing keyword research before launch will help you determine which keywords are most relevant to your product and what phrases people are likely to use when searching for it.

 

#2 – Create a Landing Page

Once you’ve determined your target keywords, you need to create a landing page that will be optimized for each one. When someone searches for the keyword that you’re targeting, your website or app should come up immediately in the search results. Having a dedicated landing page for each of your target keywords helps ensure that this happens.

 

#3 – Get Quality Backlinks

Another important off-page SEO activity that you should do before your product launch is to obtain authoritative backlinks. This can be done through guest blogging, content marketing, and obtaining press coverage.

 

#4 – Optimize for Local Search

When it comes to finding local businesses or services online, search engines are one of the most popular ways to go about it. If you want your business information to appear in local searches, then you need to have an optimized Google My Business page as well as use location extensions when publishing posts on social media.

 

How To Keep Your SEO Up After Product Launch

A common mistake made by many brands is that they only focus on SEO up until the time their product launches. However, this shouldn’t be the case. Once your product is released, you need to continue implementing SEO tactics to maintain your ranking.

Some of the best ways to do this are by regularly publishing high-quality content, participating in social media, and conducting keyword research to find new opportunities. You should also keep an eye on your competition and see what techniques they’re using that you may not have thought of. In short, SEO should be a part of your overall marketing strategy and should never be taken for granted.

SEO is more important now than ever before, especially when it comes to mobile apps. With the increasing number of people using smartphones, users are more likely than ever to be looking for quick answers while on the go. This means that it’s important for your app to show up in relevant searches so that potential customers can easily find it and become customers. If you’ll be releasing a new app soon, then you should follow these tips to get the best possible SEO results.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

Where Crypto Stands in 2021, and Where It’s Headed in the Future

CryptoThe blockchain community is growing fast and so are the number of different projects. The market cap increased massively in 2017, but so did the number of cryptos. There are currently over 1,500 cryptocurrencies listed on Coinmarketcap. As this list has grown extensively it has become increasingly difficult to keep up with all that is happening. It’s hard to predict which projects will succeed and which ones will fail.

In this article, we’ll take a look at where crypto stands in 2021 and where it is headed in the future.

 

3 Cryptocurrencies That Will Succeed in 2022

Several different cryptocurrencies could potentially succeed in 2022. Here are three of them:

 

Bitcoin

Bitcoin is the oldest and most well-known cryptocurrency. It was created in 2009, and it’s the most valuable currency on the market. Not only that but it is also considered to be one of the most secure cryptocurrencies out there. While it is getting pricier every year, BTC is still relatively affordable for investors willing to buy in now.

Bitcoin has seen massive growth over the past few years. As with many other cryptocurrencies, the number of users of BTC has increased exponentially. The community of Bitcoin is strong and loyal to their favorite currency. There are many reasons why Bitcoin will continue to succeed in 2022; some of them include its long history, high liquidity rate, consensus algorithm (PoW), and use cases.

 

Ethereum

Ethereum was created by Vitalik Buterin in 2015, to introduce decentralized apps. This cryptocurrency is second to Bitcoin in terms of market cap. It provides a platform where developers can build decentralized applications on top of it. The blockchain network has some key advantages over BTC; most notably its high speed and low transaction fees.

Ethereum continues to grow at a staggering rate. Many new projects are coming up on their blockchain; some include prediction markets and decentralized exchanges. This cryptocurrency has a strong and loyal community, and they continue to develop new techniques that could make it even more attractive to investors in the future.

 

NEO NEP-5 Tokens

NEO is one of the most promising cryptocurrencies out there. It was created in China but has since migrated to the US. The network is also known as “Ethereum’s killer” due mainly to its strong cryptography and security features. This cryptocurrency operates under a delegated Byzantine Fault Tolerance (dBFT) consensus mechanism; this makes it one of the most energy-efficient cryptocurrencies on the market today.

There are many key advantages of NEO over Ethereum. It allows developers to build decentralized applications on top of it, just like Ethereum does. However, NEO can also be used by companies for smart contracts and digital assets. The platform has a strong community that is growing fast, especially in Asia where most of its users are based. Other reasons why this cryptocurrency could potentially succeed in 2022 include its low transaction fees, high-security features, and strong cryptography.

 

Why There Is So Much Confusion Related To Crypto

There are several reasons why there is so much confusion related to crypto. The first reason is that the market is constantly changing. New cryptocurrencies are being created all the time, and many of them fail. It’s hard to keep up with all that is happening in the crypto world, and it’s even harder to predict which projects will succeed and which ones will fail.

Another reason for the confusion is the lack of regulation in the crypto world. This has led to a lot of scams and fraudulent activities. It’s hard to know who to trust in the crypto world, and many people have lost money by investing in projects that turned out to be scams.

The final reason for the confusion is the complex technology that underlies cryptocurrencies. Many people don’t understand how cryptocurrencies work, and this has led to a lot of misunderstandings and fear around crypto.

 

How Crypto Can Succeed In The Future

There are several ways in which crypto can succeed in the future. The first way is by becoming more regulated. This will help to improve trust in the crypto world, and it will also make it easier for people to invest in cryptocurrencies.

Another way that crypto can succeed is by becoming more user-friendly. The technology underlying cryptocurrencies is complex, and this has led to a lot of confusion among users. Cryptocurrencies need to be made more user-friendly to attract a wider audience.

Lastly, crypto can succeed by becoming more mainstream and being integrated into more businesses. As mentioned earlier, there are plenty of use cases for cryptocurrencies in the real world; they need to be explored further by businesses.

 

Will Cryptocurrency Be The Future?

According to most cryptocurrency news today, the future looks bright for cryptocurrencies. While several challenges need to be overcome, the potential benefits are too great to ignore. Cryptocurrencies have the potential to revolutionize the way we do business, and they could also make our lives much easier in the future. We can only wait and see what the future holds for cryptocurrencies, but they will play an integral role in our lives in the next few years.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

6 Cost-Efficient Website SEO Optimization Strategies

SEO optimization Optimizing your website for search engines can be a daunting task. There are so many things to consider, from the words you use on your pages to the way your site is structured. And then there are the costs – how much should you spend on SEO optimization, and what’s the best way to allocate your resources?

 

Why SEO is Crucial For Companies in 2022

Conducting proper search engine optimization can help your business rise above your competitors and establish authority when it comes to ranking high with organic results. After all, SEO is all about getting your site to rank well on search engines, and there’s a ton of value in that. According to SEO experts, companies should expect to allocate a minimum of 10% of their marketing budget to SEO in 2022.

 

6 Cost-Effective Website SEO Optimization Strategies

We all know that cost of SEO optimization can be very expensive. Now that we know how important SEO is, let’s take a look at some affordable SEO optimization strategies to optimize your website.

 

1. Research Your Keywords

A great intro to SEO optimization is keyword research. One of the most important things you can do for your SEO is to research and target the right keywords. keyword research will help you understand what people are searching for online, and what words and phrases generate the best search traffic for your site.

Using a keyword research tool can help you discover long-tail keywords that you might not have considered, and help you pinpoint the best keywords for your site or blog. It can also help you generate more ideas for content that people are looking for, which will increase your website’s overall appeal.

 

2. Make Your Site Mobile-Friendly

Google has made it clear that it’s time to embrace mobile devices and mobile-friendly sites. They recently released an update to their search algorithm that gives priority to mobile-friendly sites when it comes to ranking on the SERPs (search engine results pages.)

This means there’s a pretty big incentive for you to make your site more mobile-friendly (including the text, images, and overall design) if you haven’t already.

Google has an easy-to-use mobile testing tool that will help you determine how well your site ranks on a mobile device. This is a good way to find out just what kinds of problems you may be facing with your site’s speed and/or performance.

 

3. Create Timely, Relevant Content that is SEO-Optimized

SEO is all about content – creating it and sharing it. Content marketing has become a huge part of running any successful business online because once you have an audience willing to listen to your expert advice or follow along with your company’s latest news, you have the opportunity to turn them into lifelong customers.

Starting a blog is a great way to increase your website’s user experience and SEO performance. Your blog allows you to add fresh content regularly that will keep visitors returning for more. You can even include keywords or certain key phrases in your headlines and throughout your posts that will help you boost your site’s search rankings.

 

4. Optimize Your Site for Speed and Bounce Rates

Just as it is with mobile-friendliness, Google has a speed test tool to determine how well your site performs on a desktop or laptop computer. It also provides suggestions for how you can improve page load times and decrease bounce rates (which can cause your site to drop in the SERPs if it happens too often.)

 

5. Make the Most of Your Site’s Internal Links

Some experts will tell you that internal links should be a part of every SEO strategy, while others say they shouldn’t be used at all. We recommend creating and implementing them where appropriate and linking back to your most relevant pages or blogs to help boost performance for both your website and individual posts. Again, Google is all about content, so this link-building practice can benefit you when it comes time for an update.

 

6. Track Your Progress with Analytics Tools

You may already know what keywords are bringing people to your website, but do you know what they’re doing when they get there?

Tools such as Google Analytics can provide you with a great deal of information about your website visitors, including where they’re coming from, what search terms they used to find you, how long they stayed on your site, and even which pages they clicked on. This data can be invaluable in optimizing your website for better performance.

SEO is one of the most important aspects of online marketing, and it can be an expensive proposition if you don’t have the right tools and strategies in place. By using the tips we’ve outlined above, you can improve your website’s SEO without breaking the bank.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

8 Types of Software Your Business Needs (and How to Ensure You Get Your Money’s Worth)

Investing in new types of software is no small thing for business owners. Running a business is complex, labor-intensive, and expensive. So, anytime you implement new software, it’s critical that you come at it with a strategy in place.

After all, the whole point of technology is to make your operations run more smoothly. If you don’t implement the software correctly or ensure that your employees are using it regularly, it can result in wasted time and money.

First, you need to evaluate your company’s situation to determine what type of software you need most urgently. Then, you should do plenty of research into the many different products available. Once you’ve chosen the best software for your needs, you have to come up with a way to measure success, get your team on board with using the software, and set out to constantly learn how to get the most out of your investment.

We have provided some practical information and advice for helping you navigate the process of introducing new software to your business.

 

Determine Your Needs: 8 Types of Software

There are many categories of software on the market to help move your business forward. But that doesn’t mean that all of them will do that. It’s up to you and your team to assess where your business stands in relation to your goals and decide what areas can be made to be more efficient.

You might benefit from investing in software for anything from inventory management and cybersecurity to payment processing and marketing analytics. Here are eight of the all-around best types of software to consider for your business:

 

Cybersecurity

Out of the various types of software for business management, cybersecurity is the first software you should look into. Cybersecurity continues to plague businesses of all sizes. Small businesses have become a particularly big target for criminals. That’s why it’s critical to have reliable and effective software in place for your company. Products by LifeLock, Mimecast, and Intruder can help ensure that your company and customer data remain secure.

 

Payment Processing

These days, customers expect a variety of options when it comes to the types of payment you accept. Along with taking cash and debit/credit cards, you may also want to consider adding online payments as an option, if you haven’t already. Venmo, PayPal, and Square are some of the leading online payment processing companies on the market.

 

Collaboration

Whether you work with a full-on distributed team or simply need to boost your internal communication at the office, collaboration software can be well worth the investment. Apps like Slack, Jostle, and Miro are used by a wide range of companies to keep remote work teams productive and foster company culture in the workplace.

 

Project Management

There is some overlap in features between collaboration and project management software. Collaboration software tends to cater to more of the communication side of things. On the other hand, project management software provides you with a platform for keeping track of the actual work your team is doing on projects. Look to Monday.com, Basecamp, or Asana to keep your team accountable and ensure that everyone has the information they need to complete their tasks.

Incidentally, when communicating with your team members, you should also take advantage of free online tools wherever possible. For instance, this tool for converting files from PDF to Word​ can be invaluable for saving time.

 

Website Building

Digital marketing is key to building your brand. And it all starts with your website. Fortunately, there are many platforms that allow entrepreneurs with minimal experience to create an engaging and attractive website to showcase their company. Wix, Squarespace, and WordPress are among the most popular website-building platforms.

 

Human Resources

Even if your company is small, the chances are your human resources department faces a variety of challenges. Between juggling hiring, onboarding, scheduling, compliance, and other responsibilities, investing in quality HR software is well worth the upfront investment. Look at products by Namely, BerniePortal, and Kissflow.

 

Marketing Analytics

Promoting your business is essential to growing and achieving long-term success. But in order to get the most out of your promotional efforts, you need to know how to reach new audiences as well as appeal to your current customers. And what better way to figure that out than to analyze their behavior and trends? That’s where software like Google Analytics, HubSpot Marketing, and SEMrush can prove so valuable.

 

Email Marketing

Social media gets a lot of attention for small business digital marketing. And that attention is warranted because it can do wonders for expanding your audience and boosting sales. But email marketing can be just as effective. Influencer Marketing Hub points out that, depending on what type of business you run, it can even be the most effective marketing channel you have at your disposal. Check out email software products like Mailchimp, OmniSend, Sendinblue to take your brand building to new levels.

 

Measure Your Success

If you don’t come up with a formula for measuring the success of your software rollout and implementation, then there’s really no way to know whether you are getting the most out of your investment. It’s critical to view results in the right light. This means determining what your team will consider progress and identifying specific pain points in your operations that need to be solved.

The traditional scientific method is a very effective way of measuring the success of your new software. Set a baseline for key metrics that you want to improve and measure those metrics against future results in the following weeks or months.

 

Convince Your Team

Oftentimes, employees are not crazy about big changes being made to their process. This applies when adding new software to the mix. However, you must get your entire team on board for the software implementation to be effective.

One thing that you have working for you is that employees usually care about results. They like to be productive and see the company making real progress. So, be sure to sell the new software to your team in a way that clearly explains how it will make everyone’s jobs more streamlined and successful. Enthusiasm among your team will help you get better results faster as well as make the training process go more smoothly.

 

Keep Learning the Software

Software changes often. After investing in any product, make a commitment to stay up to date on any changes or additions made to the product, especially if they will help make your operations more successful. Companies are constantly updating and adding features that can make their products even more valuable than when you first bought them. And you can often find free webinars, tutorials, and other services that will teach you how to get the most out of your software.

Adding new types of software to your business operations can have a transformative impact on the overall trajectory of your company. But this will only work if you take the necessary steps to make good on your investment. Decide what types of software are the most important for your team, develop a method for measuring the success of your rollout, convince your team of how the software can improve their workflow, and be vigilant about learning every feature that each product offers.

 

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, Shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

These 5 Industries Need To Switch To Contactless Payments

contactless paymentsThe world is increasingly becoming a cashless society. More and more people are embracing contactless payments. There are numerous reasons behind this trend. Some of the main ones are increased security, improved ease of use, brand-agnostic acceptance, mobile-first design, etc.

Contactless payment options for small businesses have become popular between both customers and merchants thanks to the increased awareness about the benefits they bring.

 

Types of Contactless Payments

There are three types of contactless payments methods:

 

Near Field Communication (NFC)

This is the most common type of contactless payment. NFC uses radio frequency to communicate between devices, allowing payments to be made by simply touching two NFC-enabled devices together.

 

Radio Frequency Identification (RFID)

RFID doesn’t require any physical contact between devices. RFID tags are embedded in objects and can be scanned by an RFID reader from a distance.

 

Bluetooth Low Energy (BLE)

This is a newer technology that’s gaining traction in the payments world. It’s similar to NFC but doesn’t require any physical contact between devices. BLE uses Bluetooth signals to transmit data between devices.

 

5 Industries That Gain The Most From Contactless Payments

While contactless payments can benefit practically every industry, here are the top five areas where touchless payments will become more prominent.

 

Retail Industry

The retail industry is one of the main beneficiaries of contactless payments.

A Mastercard study revealed that there was a 40% growth in contactless transactions in the first quarter of 2020.

This is because contactless payments are faster and more convenient than traditional methods like cash and cheques.

Plus, contactless payments are already widely accepted by retailers.

 

Hospitality Industry

Contactless payments are also gaining traction in the hospitality industry.

Hotels, restaurants, and other hospitality businesses can benefit from contactless payments in several ways:

Increased security – Contactless payments are more secure than traditional methods like cash and cheques. This is because they involve fewer steps (swiping a card vs entering a PIN) and use less sensitive data (card number vs cardholder details).

Improved convenience – Customers find contactless payments more convenient than traditional methods, which can boost their satisfaction levels.

Faster transactions – A longer queue time means lower customers satisfaction levels. Contactless payments are faster than traditional payment methods so they lead to shorter queues and improved customer experience.

 

Transportation Industry

The transportation industry is another sector that stands to benefit from contactless payments.

Train and bus operators can reduce the cost of ticketing operations by implementing contactless payments. Plus, customers find contactless payments more convenient than traditional methods, which can lead to increased ridership.

 

Entertainment Industry

Contactless payments can be used to pay for goods and services in the travel, sporting, and music industries.

Music festivals, for instance, are increasingly using cashless payment systems to allow customers to buy food and drinks at the festival without needing to bring large amounts of cash. This improves the overall customer experience and reduces queues.

Cinemas benefit from shorter queues and improved customer experience when they implement contactless payment systems in their theaters. Those who use public transportation to attend concerts and sports events can also benefit from implementing contactless payment systems in these venues.

 

Food and Beverage Industry

Restaurants and bars can also improve their customer service by offering contactless payments.

Contactless payment systems don’t require customers to wait for a waiter/waitress to take their order, which means that orders get placed faster. Plus, since there’s no need for the customer to provide their credit card, the risk of fraud is reduced.

This all leads to a more efficient and faster service.

 

Why Contactless Payments Are Here To Stay

As you can see, many industries can benefit from implementing contactless payments. While the technology is still relatively new, it’s gaining traction quickly and is sure to become more prevalent in the coming years. Contactless payments offer several benefits for both consumers and businesses. The advantages of contactless payments include increased convenience, speed, and security. Contactless payments can also help retailers boost their sales by 15-20%. If you want your business to benefit from this new technology, get in touch with a payment solutions company that can guide you through the process.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

Are Contact Tracing Apps Essential To Revitalizing Public Transportation?

contact tracing appPublic transportation is an essential part of any city’s infrastructure. It helps reduce traffic congestion and pollution, and it makes it easier for people to get around. However, public transportation systems can often be outdated, inefficient, and inconvenient. In recent years, there has been a resurgence of interest in developing new and innovative public transportation solutions.

 

How Do Contact Tracing Apps Work?

One of the most promising new public transportation solutions is contact tracing apps. These apps allow people to easily find and use public transportation options in their area. They can also help connect people with ride-sharing services, carpools, and other forms of public transportation. Contact tracing apps are essential to revitalizing public transportation, and they have the potential to help cities around the world become more sustainable and efficient.

 

How Contact Tracing Can Help Stop Diseases From Spreading

Public transportation systems aren’t the only thing that contact tracing apps can help revitalize. They can also become a critical part of any city’s efforts to prevent and manage the spread of infectious diseases such as COVID-19 and other pandemics. Many public health experts believe that we are on the verge of a new age of global pandemics, and they see contact tracing apps as a key part of our defense against them.

Public health experts are enthusiastic about contact tracing apps for three main reasons. First, the data they provide can be extremely helpful in managing outbreaks. Second, they can help people become better educated about infectious diseases and how to protect themselves from them. Finally, contact tracing apps allow public health workers to respond more quickly when an outbreak occurs, which increases their chances of containing it.

 

Advantages and Disadvantages of Utilizing Contact Tracing Apps on Public Transportation

There are many advantages to using contact tracing apps on public transportation. These include:

  • They make it easier for people to get around.
  • They help reduce traffic and promote sustainable transportation options.
  • They make it easier to coordinate rides and carpools.

However, contact tracing also have some disadvantages. These include:

  • Some people don’t have internet access on their phones or computers, especially in underdeveloped regions.
  • Some people are reluctant to use them because they require personal information.
  • It can also take a large amount of time to build a robust contact tracing app, which may not be practical for many smaller cities and towns.

 

Future of Contact Tracing in Public Transportation

Utilizing contact tracing  in public transportation is becoming increasingly popular. This is true both in the United States and around the world. Many cities are either trying to implement these apps or already use them in some capacity, including San Francisco, Seattle, Washington D.C., New York City, Boston, Chicago, London, Barcelona, Berlin, and Paris.

Contact tracing apps are vital to revitalizing public transportation systems worldwide. They make it easier for people to get around, help reduce traffic congestion and pollution, and can also be an essential part of any city’s efforts to prevent the spread of infectious diseases. Contact tracing apps have a lot of potential in helping cities become more sustainable and efficient, and they could become increasingly important as the world becomes more interconnected.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

8 Benefits of Retail Mobile Apps, And Why They Are Especially Beneficial During the Holiday Season

retail mobile appsNow that the holiday shopping season has officially begun, it is important to ensure that merchants are making every attempt possible to meet consumer demand by offering an amazing customer experience.  Mobile apps designed for retail offer numerous benefits that can improve the buying process and foster customer loyalty; therefore, they are especially beneficial during this busy time of year.

 

The Essential Features of a Retail Mobile App

Before discussing the benefits of retail mobile apps, it is important to first outline the essential retail mobile app features that all such apps should include.

 

#1: Interaction is Key

Interaction with customers must be a priority for retailers if they want to stay competitive.  Mobile apps enhance this interaction by providing users the ability to easily connect with merchants through social media channels, send them messages, and contact customer service quickly when problems arise.

 

#2: Easy Navigation + Personalization

In addition to interaction, mobile apps should also offer users easy navigation that makes it possible for them to quickly find what they are looking for.  Furthermore, retailers should utilize data analytics to gain insight into the needs of their customers and use this information to personalize app experiences, which helps foster loyalty.

 

#3: Location-Based Services

Another essential feature of retail mobile apps is the ability to use location-based services.  This allows customers to find nearby stores, receive real-time alerts about sales and promotions, and even make direct purchases from their phones.

 

8 Benefits of Mobile Apps for Retailers During the Holiday Season

Now that the essential features of retail mobile apps have been outlined, it is time to explore the benefits they offer during the holiday season.

 

#1: Boost Sales

By offering a mobile app that provides consumers enhanced customer service and valuable promotional information, retailers can boost sales significantly.  For example, by using location-based services to send coupons and remind them of upcoming sale events, you can easily drive traffic to your store or website.

 

#2: Better Utilization of Social Media

The holiday shopping season is an excellent time to give your social media channels a boost.  By including these features in retail mobile apps, you can take advantage of the excitement surrounding the holidays and use it to attract new customers.

 

#3: Enhanced Customer Support

As mentioned above, retailers need to provide excellent customer support through their mobile apps.  This can be done by providing a variety of ways for customers to connect with your company, including social media, messaging, and phone support.

 

#4: Increased Visibility

One of the best things about retail mobile apps is that they offer increased visibility to customers.  This is due to the enhanced social media integration mentioned above, as well as by offering customers quick and easy access to sales and other promotions.

 

#5: Improved Personalization

Personalization is a key benefit of retail mobile apps because it enables merchants to provide an experience that caters to individual customers and their needs. Retailers can use customer data to personalize apps and ensure that customers can quickly find what they are looking for.

 

#6: Brand Recognition

When a customer shows loyalty to a retail brand, it builds the company’s reputation and visibility.  This is why incorporating social media sharing capabilities into your mobile app will help your business become top of mind for consumers.

 

#7: Greater Engagement

The holiday season is a time when customers are highly engaged with their shopping.  By providing them with a retail mobile app, you can keep them engaged with your brand and ensure that they have a positive experience.

 

#8: Easier Access to Coupons and Other Promotions

One of the biggest benefits of retail mobile apps is the ability to offer customers quick and easy access to coupons, discounts, and other promotions without forcing them to search your website.  Instead of scouring through emails or print advertisements for a coupon code, they can simply open their app and then tap on a promotional notification that takes them directly to the desired deal.

 

Ways To Grow Your Retail App During The Holiday Season

With the holiday shopping season in full swing, you must start implementing marketing tactics that will help generate interest in your retail mobile app.  By following these tips, you can ensure your business is gaining maximum exposure during this crucial time of year.

 

#1: Update Your Social Media Presence

If you haven’t already, now is the time to update your social media profiles and make sure you are offering an excellent customer experience through these platforms.  The holiday shopping season is in full swing and social media is a great way to keep in touch with customers and offer them valuable discounts and promotions.

 

#2: Send Out Holiday E-mails

Another great way to market your retail mobile app is by sending out holiday-themed e-mails.  Make sure you are taking advantage of the increased attention that the holidays bring and use it to highlight the unique features of your app.

 

#3: Increase Ad Spend

If you have the budget, consider increasing your ad spend during the holiday shopping season.  This is a time when people are actively looking for deals and discounts, so make sure your business is at the forefront of their minds.

 

#4: Host a Giveaway

Hosting a giveaway is a great way to increase exposure for your retail mobile app. By giving away prizes like gift cards or merchandise, you can generate interest and drive downloads.

 

#5: Run a Contest

Another great way to increase engagement with your retail mobile app is by running a contest.  This can be done in conjunction with a giveaway or on its own.

 

#6: Leverage Influencers

If you have the budget, leveraging influencers can be a great way to get your app in front of lots of new customers.  Influencers are experts in their field and have built up large followings on social media channels like Instagram, Twitter, and YouTube.

 

The holiday shopping season is a time when retailers must take advantage of every opportunity to increase exposure for their business.  By following the tips in this article, you can ensure that your mobile app for your retail store is getting the attention it deserves.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

Why More People Continue To Choose Cloud-Native Platforms

cloud-nativeCloud-native platforms are continuing to grow in popularity, as more and more businesses move away from traditional on-premise software solutions. In today’s increasingly connected world, digital transformation is a top priority for most businesses. To remain competitive and offer more convenient services to customers, many organizations are turning to cloud-native platforms. These software solutions provide users with secure access from any device to the data they need when they need it.

 

What Does it Mean for a Platform to be “Cloud-Native”?

A cloud-native platform is built for the cloud from the ground up. As opposed to traditional on-premise software, cloud-native platforms provide users with fully hosted solutions that can scale quickly and remain secure. Additionally, these types of platforms simplify deployment and maintenance and often come with a variety of features that growing businesses require.

 

Why Cloud-Native Platforms Are Popular

There are several reasons why cloud-native platforms are becoming increasingly popular. For example, many businesses prefer the pay-as-you-go model offered by these software solutions, as opposed to large upfront costs for onsite deployment and maintenance associated with traditional solutions. Additionally, cloud-native platforms provide users with seamless access to IT resources.

This increase in popularity can be attributed to several key factors. For example, cloud-native platforms provide dynamic scalability, allowing businesses to quickly and easily scale up or down based on both internal and external demands. Additionally, these solutions simplify deployment and maintenance while offering enhanced security features.

 

The Advantages of Cloud-Native Platforms

As with every software, cloud computing also has its pros and cons. There are many advantages to using a cloud-native platform. Perhaps the most obvious benefit is that these platforms are designed to work in the cloud, which eliminates the need for businesses to purchase and maintain their servers. Additionally, cloud-native platforms typically offer a much lower total cost of ownership (TCO) than traditional software solutions.

Cloud-native platforms are also more agile and scalable than their on-premise counterparts. They can quickly adapt to changes in business requirements or traffic patterns, making them a more reliable solution for businesses that are constantly evolving. Additionally, cloud-native platforms often come with built-in features that growing businesses need, such as security, scalability, and performance monitoring.

 

The Disadvantages of Cloud-Native Platforms

Even though cloud-native platforms have several advantages over traditional software solutions, they also come with some disadvantages. One potential downside is that these platforms can be more expensive than traditional software upfront. In addition, if a business is not yet ready to make the switch from on-premise software to a cloud-native platform, then the costs associated with updating their infrastructure could outweigh the benefits of using these types of solutions.

Lastly, businesses may need to hire additional staff to manage and maintain a cloud-native platform. While this additional cost can be offset by the lower TCO of these platforms, it is still something to consider when making a decision about which platform to use.

 

Future of Cloud Computing

The future of cloud computing is looking bright, as more and more businesses are making the switch to cloud-native platforms. These software solutions provide several advantages over traditional on-premise software, including agility, scalability, security, and performance monitoring. Additionally, cloud-native platforms are often less expensive than traditional software in the long run, as they do not require users to purchase and maintain their own servers.

Over the next few years, more businesses will likely continue to embrace the various trends in cloud computing, as they realize that these new platforms are designed with digital transformation in mind. As a result of this trend, expect to see cloud-native platforms becoming more affordable and easier to manage overtime, as businesses will have a larger consumer base to draw from when making purchasing decisions.

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

10 Use Cases for Generative AI

generative AIToday artificial intelligence (AI) is all around us: from the ads that Facebook shows you to Google Translate or self-driving cars. Virtual assistants such as Siri and Alexa are starting to feel very natural and human.

What we see today is just the tip of the iceberg. Underneath it there is a shift happening, moving us towards Artificial General Intelligence (AGI), the point where machines start to think like humans. AGI will change our lives more than any technology before.

To make this future happen we need better AI algorithms. Google’s AutoML project is one example showing how neural networks can be used to design better neural networks. Other projects are using evolution or complex systems theories to give machines access to more knowledge and help them think in ways similar to humans.

 

What is Generative AI?

Generative AI is a subfield of machine learning that deals with the generation of new data. It differs from other subfields such as reinforcement learning or deep learning, which are more focused on learning from data. Generative AI algorithms are used to create new data, for example, images, text, or sounds.

 

Why is Generative AI Important?

There are many reasons why generative AI is important. First, it can be used to create data that does not exist yet. This is important for research purposes, for example when a new algorithm needs test data to train on.

Second, generative AI can be used to improve existing algorithms. For example by creating data for training new neural networks or evolving better deep learning architectures. Third, generative AI can be seen as an automated machine learning technique: a machine that designs better machines. The implications of this are much bigger than improving existing algorithms!

 

10 Use Cases for Generative AI

Here are 10 use cases for generative AI, covering a wide range of tasks. There are many more applications where generative AI can be used to create better AI algorithms, so this is just the beginning!

 

1. Algorithm Invention

One application of generative AI is to help researchers invent new machine learning algorithms. This process has so far been done mostly by hand, but with the help of generative AI, it can be automated.

 

2. Data Augmentation

Data augmentation is a technique used in machine learning to improve the quality of data. It consists in artificially augmenting the data set with additional data that is similar to the original data set but that has not been seen before. This is often used in deep learning to improve the performance of neural networks.

 

3. Neural Network Design

Neural networks are modeled after the brain and consist of a large number of interconnected neurons. The connections between neurons can be changed (or “tuned”) to adapt the network to a specific task. This process is called training and is done using a large amount of data. Generative AI can help with the task of tuning the neurons, for example by automatically finding the best set of connections.

 

4. Data Synthesis

One application of generative AI is to generate data that is not available in the real world. This can be used for research purposes, for example, to test new machine learning algorithms or deep learning architectures.

 

5. Text Generation

Text generation is the process of automatically creating text documents. AI text generators can be used to create summaries of articles, generate product descriptions, or write blog posts.

 

6. Image Generation

Another application of generative AI is to generate images. This can be used to create new images for research purposes or to generate realistic images that can be used in computer graphics applications.

 

7. Music Generation

Generative AI can also be used to generate music. It is even possible to use generative AI algorithms to listen to the generated music and find the parts they like most, which is similar to using Pandora or Spotify! This can be used to create new music or improve the existing music experience.

 

8. Artificial Creativity

Artificial creativity is a subfield of generative AI where the main goal is not about generating new data but rather about creating something that didn’t exist before. For example, generating an abstract painting or a novel story without human input.

 

9. Creative Question Asking (CQA)

Creative question asking (CQA) is a form of machine learning where the goal is not to answer questions but to ask them creatively and improve future generations by incorporating previous answers into later generations.

For example, using Smart Reply in Gmail to generate better auto-complete suggestions.

 

10. Artificial General Intelligence (AGI)

Artificial general intelligence (AGI) consists of algorithms that can successfully perform any intellectual task a human being can do. Humans have used tools for thousands of years to solve problems and create new things. Now we need to automate this process as well! Generative AI is an important step towards building AI that can design better machine learning algorithms and other forms of AI!

 

Industries That Can Benefit Most From Generative AI

The image recognition industry is one area that can benefit greatly from generative AI. With the help of generative AI, we can create more realistic images that are closer to what the human eye sees. This will improve the accuracy of image recognition algorithms and enable new applications such as automatic photo editing and realistic 3D rendering.

Another industry that can benefit from generative AI is the text generation industry. By using generative AI, we can create text documents that are more realistic and accurate. This will improve the quality of text-based products such as chatbots, machine translations, and search engines.

Last but not least, the gaming industry can also benefit from generative AI. We can use generative AI to create more realistic and polished games with better artificial creativity, more expansive worlds, and richer stories.

 

Final Thoughts

Generative AI is already being used in many different areas of industry, including video games, text generation, and image recognition. There are many other applications for generative AI that can improve existing products and create new ones.

There are also plenty of future applications that haven’t yet been developed but will surely change the way we work and live in the years to come!

Sunvera Software develops next-level software applications from start-to-finish. We are a premier software and mobile app development agency specializing in healthcare mobile app development, custom mobile app development, telehealth software, sales dashboards, custom mobile app development services, retail software development, supply-chain software, ecommerce, shopify, web design, iBeacon apps, security solutions and unified access software.

We are proud partners with Amazon AWS, Microsoft Azure and Google Cloud.

Schedule a free 30-minute call with us to discuss your business, or you can give us a call at (949) 284-6300.

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